As of today, the updater is still offline, and Microsoft has not provided any updated information about a fix or when the updater will return. But it has posted the Surface RT recovery image, which can be applied to a bootable USB drive and used to restore the device to its original shipping state (with Windows RT 8.0).
It uses the same steps to complete the upgrade with the last part being to recreate the full recovery volume. Some news sites are saying the MS image will revert you to 8.0, it does not. It will complete the 8.1 upgrade and then the extra steps are to recreate the on-device recovery volume with the 8.0 image which only applies if you rollback sometime in the future.
Surface RT Recovery Image (Windows RT 8.0) North America
I assume you are using a US Surface tablet? There are other images available now for tablets from other regions.Has anything else been done on this tablet in the past that might help explain things, such as removing the recovery partition to free up space, or the 8.1 preview or anything else you can recall?
I managed to solve my problem by using the recovery image to reset my Surface RT (deleting the old partition in the process). This took it back to Windows 8.0, and from there I was able to upgrade all the way to 8.1. It was the 8.1 Preview that caused all the problems. With that gone, everything was OK. Thanks for your suggestions.
The system image is an important file stored on a dedicated recovery partition to restore or reset your computer. The recovery image can be used as a restore point for your system. If your computer runs into problems like partition loss or system crash, the recovery image can help you revert the OS to its normal state.
Step 1. Make sure that your Surface is turned on and plugged in, and insert the USB drive into the ports before you start creating the Surface Pro recovery image. If possible, we recommend you use a USB 3.0 drive.
Step 6. Now, double click the recovery_rd.img folder you just downloaded, press Ctrl + A keys to select all the files inside the recovery image folder, right-click them and select Copy.
Once done, make sure you Safely eject the USB drive from the taskbar. Then you can boot your Surface from the USB recovery drive and perform a reset/refresh of your system with the image.
Where to download Surface recovery images? How to create a Surface recovery USB drive and use it to reset the Surface? All these answers have been illustrated in the given post. In addition, we also provide solutions to fix the Surface recovery USB drive not working issue.
If you have any other questions about the Microsoft Surface recovery image topic, please leave them down in the comment area. Well, you can send us an email via [email protected] when you have difficulty formatting the USB drive with MiniTool Partition Wizard.
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